Frequently Asked Questions
Everything you need to know about shopping with Dastoor Collection
What is the standard delivery timeline for my order?
Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international deliveries may take 7-12 business days depending on your location.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a well-fitting garment you already own to ensure the perfect fit.
What is your return and exchange policy?
We offer a 14-day return and exchange policy for all unworn items with original tags attached. Simply visit our returns portal to initiate the process.
Which payment methods do you accept?
Dastoor Collection accepts all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. In select regions, we also offer Cash on Delivery.
How should I care for my Dastoor Collection garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label. Generally, we advise cold hand washing or dry cleaning for our premium embroidered pieces.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.